Shipping Policy

At Twilly Summer, we aim to deliver your order quickly, safely, and with care. Please review our shipping details below.

Processing Time

All orders are processed within 1–2 business days.

Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods & Estimated Delivery

We offer the following domestic shipping option:

• Standard shipping 
  Estimated delivery: 5 - 10 business days
  

Delivery times are estimates and not guaranteed. May vary depending on delays, weather conditions, or high-volume seasons.

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a confirmation email with your tracking number. Tracking information may take 24 hours to update.

Shipping Address

Please ensure your shipping address is accurate. Twilly Summer is not responsible for delays or lost packages due to incorrect or incomplete addresses.

Lost or Damaged Packages

If your order arrives damaged or appears lost in transit, please contact us at compassion@twillysummer.com within 3–5 business days. We will assist in filing a claim or sending a replacement when applicable.